Privacy Policy

Last updated: June 2026

This Privacy Policy explains how MineralsHub ("we," "our," or "us") collects, uses, and discloses our visitors' personal information when you visit or make a purchase from our website.

Collection of Personal Information

To process orders efficiently and provide better customer support, we collect certain information about your device and your interactions with our website. Below is an overview of the types of information we collect and how they are used.

Device Information

We automatically collect device-related information to improve website functionality and the user experience. This information is gathered through cookies, log files, web beacons, tags, or pixels, and may include:

• Web browser type and version
• IP address
• Time zone
• Cookie data
• Pages or products viewed
• Search queries and browsing behaviour

Order Information

When you make a purchase or attempt to make a purchase, we collect the information necessary to fulfil our contractual obligations, including:

• Name
• Billing and shipping address
• Payment details
• Email address
• Phone number

This information is used to process payments, arrange shipping, send order confirmations and invoices, communicate with you, and provide relevant product or service information. Payment card details are processed securely by our payment processor and are never stored on our servers.

Cookies

Cookies are small data files placed on your device when you visit our website. We use various types of cookies, including functional, performance, advertising, and social media/content cookies. Cookies help us remember your preferences and actions, allowing you to navigate the website efficiently without repeatedly entering the same information. For a full breakdown of the cookies we use and how to manage them, see our Cookie Policy.

Your Rights

You have the right to access, correct, delete, or export your personal data at any time. To exercise these rights, please contact us at privacy@mineralshub.co.

Contact Us

If you have any questions about this Privacy Policy, or wish to make a complaint, please contact us by email at privacy@mineralshub.co.